Privacy policy

Please read the following important information which concerns the protection of your personal data. Avenue Acoustic Duo is committed to ensuring that your privacy is protected.

Who we are

We are Avenue Acoustic Duo, a partnership between Marcia Hastings and Laurence Menear. Our website address is: http://www.avenueacoustic.com.

What personal data we collect and why we collect it

Our privacy policy covers identifiable personal information that we gather when an enquiry or booking is received. The information we collect may include name, address, telephone number, email address, event date and venue. We do not share or sell your information to any third parties or add you to any mailing list.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

We do not allow images to be uploaded the website. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We retain contact form submissions for up to five years for customer service purposes, but we do not use the information submitted through them for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

The cookies used on this site are anonymised Google Analytics to help us understand how the site is used. This integration of Google Analytics anonymises your IP address. It works by shortening users’ IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.

Data collected: Cookies and Usage Data.

Place of processing: US

Privacy Policy: https://www.google.com/intl/en/policies/privacy/

Opt out: https://tools.google.com/dlpage/gaoptout?hl=en

Who we share your data with

We do not share any personal data with anyone.

How long we retain your data

We keep contact form entries and analytics records for up to ten years. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Data controller: info@avenueacoustic.com

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